AIA MyCare

Expert medical advice, when needed most.

AIA MyCare will provide employees with remote access to a global network of world leading medical minds; ensuring that they have increased confidence about decisions affecting their health and that of their loved ones. This service is available to employees, their partner, children, parents, and in-laws. Best of all, it's completely confidential and independent of any claim so MyCare won't share anything with anyone but the individual who opens a case.

AIA MyCare is included in all Corporate Solutions policies with AIA and as an adviser you also have access to this offering.

AIA MyCare Impact
15%
of cases result in a change of diagnosis
85%
of cases result in confirmation of diagnosis peace of mind for patient and their family
36%
of cases result in a change of treatment
26%
reduction in the risk of being absent from work
98%
of users said it was either an 'important' or 'very important' part of their insurance policy
96%
of clients will tell family and friends about Teladoc Health
AIA MyCare will
  • Conduct an in-depth medical review
  • Review a diagnosis
  • Help guide decisions on treatment options
  • Check information provided by a local doctor
  • Provide answers to general medical and wellbeing questions

Key member benefits

  • No cost to you
  • Available for you, your partner, children, and parents (incl. in-laws)
  • Can be used for any condition, injury or illness that affects way of life
  • Can be used at any time and as many times as required
  • Pre-existing conditions covered

How does it work?

From the first contact, our clinical team will guide you through the process.

Initiate
Contact us by web or phone.
Speak with us
Our clinical team will identify how we can best assist and then provide guidance and support throughout the journey.
  • Mental Health Navigato

    A quick and easy review of your mental health via Telehealth by a team of leading New Zealand registered experts - with ongoing support from a mental health nurse.

  • Expert Medical Opinion

    An in-depth second medical opinion of any physical condition by leading global experts to help you better understand your diagnosis and treatment options.

  • Ask a GP

    Ask a New Zealand GP your general medical questions online.

  • Wellbeing Consult

    Use a video consultation to discuss your general wellbeing with one of our network's qualified fitness and/or nutrition professionals to help you on your road to a healthier, longer, better life.