Focusing on supporting you and your clients in 2020.

Our "Offer" is comprised of two parts:

• Sharing the value of going digital: AIA Living applications submitted to AIA via the Quote Builder AIA New Zealand Limited aia.co.nz and eApp tool will receive an additional 10% Basic Initial Commission in recognition of sharing the value of going digital and to recognise the adjustment advisers have made to learn how to use the eApp
• Small business support package: AIA Living applications submitted to AIA via the Quote Builder and eApp tool between 3 November 2020 and 6 December 2020 will receive an additional 10% Basic Initial Commission under the small business support package.

AIA reserves the right to vary, suspend or terminate the Offer and these terms and conditions at any time. These terms and conditions form part of and should be read in conjunction with the Schedule of Commissions Conditions dated 5 August 2019 ("Commissions Schedule") which can be found under the Agency Tab on Sovlink.

We create value through operational efficiencies, resulting in better outcomes for customers when applications are submitted through eApp, and we want to share the value created.

We continue to receive feedback from advisers that the current single biggest issue for their business is cashflow. To support you, your customers and communities through this challenging time we wanted to continue to provide you with additional cashflow.

The Offer applies to all applications for AIA Living products submitted to AIA via the Quote Builder and eApp tool from 3 November 2020 to 6 December 2020.

The Offer only applies to eligible applications submitted via the eApp on AIAHub. If the eApp system is unavailable (for example due to a system outage) and you choose to submit an application outside of eApp the Offer will not apply.

If you are having technical difficulties with AIAHub please contact the Practice Solutions Hub on 0800 484 444 between 8:30am and 5pm Monday to Friday or at nz.practicesolutions@aia.com.

Applications must be submitted via the eApp by 6 December 2020. To qualify for the additional 10% Basic Initial Commission available under the small business support package part of the Offer. There is no specific date by which the policies have to be issued, as long as the application is submitted in time you will qualify for this part of the Offer.

The extra 10% Basic Initial Commission for the sharing the value of going digital part of the Offer is an ongoing feature for applications submitted for AIA Living products via eApp.

Increases to cover that result in premium increases and require underwriting will qualify for the Offer if applied for via the eApp.

Replacements are eligible for the Offer if they are underwritten and applied for via eApp, and result in a premium increase greater than $15 per month (excluding the policy fee). However, please note that as with any Basic Initial Commission, the Offer will only apply to the portion relating to new business premium – the Offer does not apply to the replacement portion.

The Offer does not apply to like for like replacements.

Increases to cover that are not underwritten, for example through exercising the Special Events Increase Facility, Future Insurability or continuation options will not qualify for the Offer.

The Offer will be added to the standard Basic Initial Commission rate shown in AIA's Commission Schedule, e.g. 190% + 10% +10% (Rate for age), 150% + 10% + 10% (Level). This Basic Initial Commission rate will then apply to the premium before AIA Vitality discounts (if applicable) but after any other discounts (e.g. Multi-Benefit Discount), as per usual.

For eligible replacements, the Offer is added to the standard Basic Initial Commission rate shown in AIA's Commission Schedule e.g. 190% + 10% +10% (Rate for age), 150% + 10% + 10% (Level). This Basic Initial Commission rate will then apply to the portion relating to new business premium only, before AIA Vitality discounts (if applicable) but after any other discounts, as per usual. As with the standard Basic Initial Commission, the Offer does not apply to the replacement premium portion.

The Offer is added to the standard Basic Initial Commission rate shown in AIA's Commission Schedule e.g. 190% + 10% +10% (Rate for age), 150% + 10% + 10% (Level).

For pendulum commission, the Offer is added to the pendulum commission rate shown on AIA's Commission Schedule e.g. 120% +10% + 10% (Rate for age), 95% + 10% + 10% (Level).

For 'as earned' commission, the Offer is added to the commission payments over the 24-month period.

The total Basic Initial Commission payable will be calculated with the Offer added. This will then be split as per the commission split arrangement between the Advisers.

The Offer will apply to the portion of premium relating to a percentage loading, but will not apply to the portion of premium relating to a per-mille loading.

No - to qualify, business must be submitted via the eApp on AIAHub.

There is no impact to Renewal Commission. The Offer applies to Basic Initial Commission only.

The Offer does not have any impact on your customers. However, your own commission disclosure obligations will apply as usual.

Yes, AIA's usual commission clawback rules apply, please see the applicable Financial Advisor Agreement for further details.

The extra Basic Initial Commission will not display separately but will be included in the total Basic Initial Commission shown on your commission statement.

It is not possible to opt out of receiving the Offer.

The Offer shares the value eApp creates from increased efficiencies, recognise the adjustment in processes advisers are making to learn to use the eApp tool and to provide advisers with additional cashflow to continue to support your customers during these challenging times.